Are alerts sent directly to emergency services?

No. HaloGuard alerts are sent to your Guardians, not directly to emergency services. This user-led approach ensures the right people are informed first and can decide the most appropriate next step. In urgent situations, emergency services should always be contacted directly.

Will Guardians hear the alert if their phone is on silent or Do Not Disturb?

Yes. HaloGuard uses Critical Alert permissions — the same priority as a Civil Defence earthquake or tsunami warning. When you trigger an SOS, your Guardians' phone will play a loud alarm sound even if their phone is set to silent or Do Not Disturb.

What happens if an alert is activated accidentally?

If an alert is triggered by mistake, the wearer can cancel it quickly within the app or on the Smartwatch. If the alert is not cancelled, Guardians will receive the alert and can check in to confirm everything is OK.

Does HaloGuard track location all the time?

No. HaloGuard is user-controlled. Location sharing and alerts are activated by the wearer, giving individuals and organisations visibility when it's needed while respecting personal privacy. HaloGuard does not provide continuous background tracking.

Is HaloGuard suitable for workplace safety programmes?

Yes. HaloGuard is used by organisations to support lone workers, mobile teams, and staff working in higher risk or unpredictable environments. It is designed to be simple to roll out and easy for teams to use.

Do Guardians need the HaloGuard app?

Yes. Guardians need the HaloGuard app installed to receive alerts, view live information, and communicate within the system. This ensures fast, reliable delivery of alerts and real-time updates.

Does HaloGuard require special hardware?

No. HaloGuard works on iPhone and Android smartphones. Supported smartwatches are optional and can be added where hands-free access or fall detection is important.

Will HaloGuard work while travelling?

Yes. HaloGuard works anywhere there is a mobile data or Wi-Fi connection. This makes it suitable for travel, mobile workforces, and people on the move. International roaming charges may apply depending on your mobile provider.

Can HaloGuard support lone worker policies?

Yes. HaloGuard is commonly used to support lone worker and remote worker safety procedures. Features such as SOS alerts, GPS location sharing, live audio streaming and check-ins help organisations strengthen their existing safety processes.

What connectivity does HaloGuard need to work?

HaloGuard requires a mobile data or Wi-Fi connection to send alerts and share live information. Performance depends on network availability in the user's location. We recommend organisations consider mobile coverage in their operating areas as part of their overall safety planning.

When seconds matter, we close the gap between needing help and getting it.

Something doesn’t feel right.
You’re by yourself.
And the people who will drop everything for you have no idea.

Our NZ built personal safety app, makes sure they’re the first to know, instantly.

Is This You?

✔ You do home visits, night shifts, or work in the field alone.

✔ You have teenagers who want their independence – and you worry.

✔ You have an elderly parent living alone.

✔ You manage a team where people work alone.

✔ You’ve been in a situation before. You want to feel safe.

Then HaloGuard is for you.

How HaloGuard Works:

✔ Activate your Alert: Silently and instantly via the App or Smartwatch.
✔ Live Location: Your Guardians know exactly where you are.
✔ Live Audio: They can hear what’s happening and respond fast.
✔ DND/Silent Override: They will never miss your alert.

This Is What Makes Us Different.

✔ Not a call centre. The people who already know you.

✔ They know instantly – where you are and what’s happening.

✔ You’re in control. Always. We never track you in the background.

✔ Unlimited Guardians. Add everyone who matters.

✔ NZ-built. NZ-supported. Real people you can call.

Ready When You Are.

Because the gap is real – and now you know how to close it.
Available on iPhone and Android. For hands-free protection, check out the Smartwatch bundle

→ Responsible for a team? explore Workplace Safety

Not sure? Call us – 027 262 6644

Get the app now Get the Smartwatch Bundle

Our Trusted Partners

Advantage

Why Choose HaloGuard?

Built for Work and Everyday Life

Designed for real-world situations : From lone workers and mobile teams to everyday life on the go

Simple to Set Up and Use

Quick to roll out so individuals and teams can get started with confidence.

Instantly Connected to Help

HaloGuard helps the right people ( Your chosen Guardians) know quickly when support may be needed, improving response times when it matters most.

User Controlled Privacy

HaloGuard is user led. Alerts are activated by the wearer, supporting safety while respecting personal privacy.

Less Worry, More Living

When people know support is close by, they can focus on living and working, not worrying about the “what ifs.”

Real People Behind The App

Our NZ-based team is here to help with setup, training, and ongoing use, so you’re never left figuring it out alone.

View the Bundle

View the App

Features

HaloGuard Mobile App

Instant SOS Alerts with Critical DND & Silent Override

Activate an alert instantly and silently from the app or supported smartwatch when help is needed. Our Critical Alerts are designed to break through Do Not Disturb and Silent modes, ensuring your Guardians never miss your call for help

Live GPS Location Sharing

Guardians can view the live location during an active alert.

Live Audio Streaming

When an alert is triggered,Guardians can listen to the live stream to better understand what’s happening in real time.

Check-Ins and Private In-App Chat

Use check-ins to share location and send a quick update , while secure in-app chat helps teams and families stay connected day to day.

Fall Detection ( Smartwatch)

Supported smartwatches can automatically trigger an alert if a fall is detected.

Works on Phone : Optional Smartwatch Support

HaloGuard works on iPhone and Android, with smartwatch support available where hands-free access is important.

Unlimited Trusted Guardians

Add as many Guardians as needed: family, friends, or team members.

User-Controlled Location Sharing (Smartwatch only)

Location tracking is activated by the wearer, supporting safety while respecting personal privacy

what Our Customers Say

Patrick

In our senior age we have experienced several falls. As help is not always close by, our extensive research took us to HaloGuard watches. Their watches provided the support we required and more, with technical support and set up assistance. The technical leader at HaloGuard has been excellent with her explanations and training follow up. We are very pleased to recommend HaloGuard watches for their ability to obtain help quickly.

Julie

It has been a pleasure working with the ladies at HaloGuard. I got the Samsung Galaxy watch very quickly and then a very easy 10 min phone call to set it all up and now i feel very safe, if i have a fall or feeling scared at any time. I recently also had to change phones so just another quick 10 min call to reset the details in the phone and i am safe once again. Both Sharon and Polly were a pleasure to deal with, nothing is a problem and I feel like I always have their support. I would recommend HaloGuard to anyone wanting peace of mind for safety.

Hannah

The day I got my HaloGuard was a relief for me as well as my parents. I work nights at a restaurant and even though it's a short distance from home I still get a bit nervous walking home alone. I feel more relaxed when I’m out with friends because I know HaloGuard has my back. It’s comforting knowing my mum and dad are just a push of a button away if I need help.

Twizel Community Care Centre

Brought this watch for safety reasons and wow! Best purchase as it has so many features and is so easy to work. The lady Polly is extremely helpful and it's great having a NZ company offer a product like this.

Barbara

I was so very grateful to receive my alarm. It's such an amazing little piece of technology that is going to give me such peace of mind knowing my network of Guardians are right there if I need them. I cannot express how much it means to me to have this.

Nicole

I haven't had to my watch for violence yet, but as someone with depression I have used it when I am low. I was feeling suicidal a few days ago and wanted to end things. However, I pressed my alarm and within 10 minutes my dad came and picked up my son and my mum dropped what she was doing and took me out for a walk and that helped a lot.

Alice

I was so grateful to be given a HaloGuard, it's such an amazing piece of technology that is going to give me such peace of mind knowing my network of Guardians is right there if I need them. I cannot express how much it means to me to have this.

Jude

I got a HaloGuard through one of our Family support services, hadn't heard of them, and thought I didn't need it. But I did. I used it within a couple of days and was amazed at how quickly the Police responded to my Guardians call. The Police arrived quickly and before I was hurt too badly. The told be the HaloGuard makes me a high priority call. My Guardian was able to tell them what was happening and where I was and who was there as they could hear everything that was happening. It's well worth getting one of these devices, it helps the right service get to you quickly.

Lucy

I work night shifts at the hospital and have to walk to and from my car in the dark sometimes. I used to feel very unsafe (I even walked with my keys between my fingers) as some of my colleagues have been assaulted doing the exact same thing. Since receiving my HaloGuard I feel so much safer and more confident know I can have help on the way as soon as I need it. Everyone should have one of these!